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Outsourcing services play a key role in the success of a comprehensive collection strategy. Every debt-recovery operation has strengths and weaknesses and the many outsourcing services available can be an optimal complement to perform some of the functions that are not fully developed within your company.

Outsourcing peripheral tasks to the collection process lets you focus your attention in the primary function of your business: contacting your debtors on the telephone to demand payment.

Current outsourcing services serve two purposes: Debtor and asset searching or "skip tracing" and Mail Outsourcing.

Skip Tracing:

The key to collecting an account is locating the account holder. Currently, 35% of delinquent debtors move annually. Some form of skip-tracing is required on half of all accounts received for collections, resulting in a recovery rate of just 15% to 35%. Debtor locating can be a time consuming task with the associated cost consequences. Nowadays there is a variety of on-line databases that you can cross-reference your debtors against to develop new contact information such a telephone numbers, addresses, neighbors, possible relatives, property information and more.

Mailing Outsourcing:

A vital but time-consuming and tedious task, mailing of dunning letters can be reduced to simply transmitting a data file to an on-line mailing house for them to do the printing, folding, stuffing, sealing, stamping and mailing for your. Some of these mailing houses have added features such as returning files to you with a debtor's new address for you to update your records among other neat features.

Here are some of my favorite on-line services that will aid you in the processes of locating your debtors and outsourcing your mailing needs:

 

Company

Type

Services

Website

Acollaid

Skip Tracing

Phone numbers, neighbors, changes of address, bankruptcy, deceased and social security.

www.acollaid.com

Accurint

Skip Tracing

Compilation of data about individuals from a comprehensive set of reputable sources.

www.accurint.com

Action Research Group Skip Tracing Information retrieval specialists. Specialize in telecommunications research.

800-466-4779

American Research Bureau Inc.

Skip Tracing

Pioneered the "no find-no fee" skip-tracing service.

www.arbi.com

Aries Data Corp.

Skip Tracing

Offers bank search and subpoena software, collections software.

www.bankfinder.com

Bacompt

Mail Outsource

Document solutions, specialized printing, imaging and document management.

www.bacompt.com

BellSouth

Skip Tracing

Offers both Electronic White Pages and Listing Match Service.

www.bellsouth.com/os

ChoicePoint, Inc.

Skip Tracing

Provides tools to locate people, uncover assets, and obtain background information online.

www.choicepointonline.com

CompuMail

Mail Outsource

Provides automated printing and mailing services.

www.compumailinc.com

 

DebtWatcher Inc.

Skip Tracing

Offers online, interactive computerized debt search-and-alert system.

www.debtwatcher.com

e-InfoData.com

Skip Tracing

Provides access to public and proprietary information in 109 databases, generally on a flat-fee basis.

www.e-infodata.com

Excel Investigations Inc.

Skip Tracing

Provides Skip-tracing information from public databases, as well as confidential resources.

www.excelinvestigations.com

 

Experian Inc.

Skip Tracing

Automated Directory Assistance including consumer and business locator.

www.experian.com

First Data Solutions

Skip Tracing

Provides FastData, a name, phone number, and address database for people and businesses.

www.firstdatacorp.com

 

IIS Net

Skip Tracing

Provides skip-tracing tools, including 800 ID Trapline and 800 IDcalling cards.

www.iisnet.com

Immedia

Skip Tracing

Offers electronic data transfer, change of address, bankruptcy, and phone search.

www.immediasolutions.com

International Locate & Asset Services

Skip Tracing

The company for all skip-trace and asset search needs.

www.rsi-ilas.com

LEXIS-NEXIS Collection Solutions

Skip Tracing

Provides fraud detection, consumer information, and modeling with flexible delivery options.

www.lexis-nexis.com

Masterfiles Inc.

Skip Tracing

Provides new homeowner and mover records, and real-time Directory Assistance.

www.masterfiles.com

Merlin Information Services

Skip Tracing

Public records on CD-ROM and the Internet for the investigations and collections industries.

www.merlindata.com

Mid-West Protective Services Inc.

Skip Tracing

Asset searches, skip tracing, telephone number searches, and investigations.

www.midwest-sleuth.com

MRCI Inc.

Mail Outsource

Provides first-class mailing solutions and file enhancement. Batch skip tracing a specialty.

www.mrciinc.com

National Skip Trace Network

Skip Tracing

Locates people, verify employment, address, phone number.

www.nstn.net

Qwest National Electronic Directory Assistance

Skip Tracing

Paperless access to 100 million individual and business listings in 50 states.

www.qwest.com

RealEDA Electronic Directory Assistance

Skip Tracing

Provides nationwide, real-time interactive and batch file access to local telephone databases.

www.realeda.com

Roquemore & Roquemore Inc.

Skip Tracing

Provides skip tracing and collateral location anywhere in the U.S.A.

www.roquermore.com

Search America.com

Skip Tracing

An Internet service that helps companies find people using an accurate, quick, and easy system.

www.searchamerica.com

SkipMaster Inc.

Skip Tracing

Publishes SkipMasterCollection Reference Manual, a guide for collectors and skip tracers.

www.skipmaster.com

Tracers International

Asset Locating

Conducts asset discovery and locating services on a "no hit-no fee" basis.

www.tracers.com

Trak America

Asset Locating

Employment and bank account locating service.

www.trakamerica.com

Trans Union Corp.

 Credit Bureau

Offers credit reporting, fraud prevention, account monitoring, risk management, and collections.

www.transunion.com

Universal Communications

 Skip Tracing

Providers of Tel-Scan, national unblockable caller identification, and Telegram Notification mailing.

www.uccweb.com

VeriFacts Inc.

Skip Tracing

Provides skip tracing for creditors, collections agencies and attorneys, and debt purchasers.

www.skiptracers.com

 

 

Contact Information

Sergio Seplovich
Telephone: 650-244-9999
E-facsmile:  650-244-9279
Electronic mail: sergio@seplovich.com  

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Copyright © 2002 Sergio Seplovich
Last modified: 02/25/2005